To access applications protected by the One Intermountain login, you will need your Intermountain Healthcare Master Account user name and password. This is the same user name and password that is used for Intermountain.net, Human Resources, My InfoExpress, Kronos, and many other Intermountain applications.
To activate a new Master Account, you will to know your user name. If you are a new employee, you should be given your user name in employee orientation. If you cannot remember your user name, you will need to contact your local HR department or Intermountain contact.
For identity verification, you will be required to be near your phone and provide your phone number and physical address associated with your phone number.
If you have forgotten your username, you can perform a recovery by validating information on your account. If you are unable to recover your username through self-service, you will need to contact the Service Desk.
If you have forgotten your password, you can reset it after verifying your identity using either your 2-Step Verification method, or verifying your identity by providing your phone number and physical address associated with your phone number.
If your account has expired, you will need to reset your password to reactivate it.
If you have forgotten your user name, call your local Intermountain Front Line Support number or the main number below for assistance.
If you have lost or broken your 2-Step Verification method, your grace period has expired, or you have purchased a new phone and forgot to remove your old phone first, you can reset your 2-Step Verification and enroll your new devices after verifying your identity.
If you need assistance with your login, or if you are unable to activate or access your master account, click here or call the support number below for assistance.