Home Help Get Help Login Troubleshooting Passwords OIA-How to reset your password (Self-Service) Ping Common Errors Ping Error - Forbidden Ping Error - Device Does Not Meet Policy Ping Error - Not Receiving Push Notifications or Timing Out Ping Error - Cannot enroll, device is jailbroken Technicians / Admins User Accounts OIA-How to Activate a New User Account PingID Enrollment OIA-How to enroll in PingID (and other methods) - Self service OIA-How to install PingID Desktop OIA-How to reset 2-step using phone number backup OIA-How to reset a Yubikey OIA-How to reset your 2-Step (Self Service) PingID - Lost/Replaced Phone (Self Service) User Verification OIA-How to self-verify using Ask My Manager OIA-How to self-verify with ID Dataweb OIA-How to self-verify using Recovery Codes OIA-How to verify your identity Release Notes 2/28/2023 1/23/2023 1/5/2023 10/26/2022 8/29/2022 8/16/2022 5/17/2022 5/9/2022 4/12/2022 3/29/2022 2/14/2022 1/11/2022 12/14/2021 For questions, please contact us! We are here to help. Intermountain Healthcare support: 801-442-5731 SelectHealth support: 801-442-7979, Option #2 Create New Release Note Release Date: Is Bug Fix? Sub-Section Name: Description: ServiceNow Task: Select Section(s) Self Service Administrative Tools RESTful API Back-End Update Submit Create New Article Link Select a Category: (Select a Category) ServiceNow KB Article (starts with 'K') Select roles that can view article (if none selected, article is available to anyone) Submit